FAQ

Frequently Asked Questions

Who is the mySPIRIT Health program recommended for

The mySPIRIT Health program helps the preservation of health regardless of age.
It's the ideal choice for you, if you'd like to
-    be responsible about your health since you know it won't last automatically for the rest of your life,
-stay healthy and prevent any health problems from surfacing,
-get precise information on the condition of your body,
-mitigate health complaints caused by a stressful lifestyle,
-stay fit and impede the aging processes,
-simultaneously and effectively take care of the whole family,
-find a reliable partner for all of the above.


Can children take part in the mySPIRIT Health program

Children can participate in the program as registered members from 6 years of age, under the same conditions as adult members.


How can I join the program

Joining the Health program is first tied to a registration at the myspirit.hu website followed by completing a detailed questionnaire on Your health condition. You may complete the questionnaire online from the comfort of your home or on site with the help of the hotel staff.


How much does it cost to participate in the Health Program

The mySPIRIT Health program can be utilized by members at a 50 percent discount, for the introductory price of EUR 140,- instead of the full price of EUR 280,-. The price contains the following services:
-    Medical consultations
-    Status assessments
-    Dietary counseling
-    Movement therapy counseling
-    Status assessment evaluation, consultation


Where can I take part in the program

Spirit Hotel - one of Europe's top spa destinations
Dedicated to health since its establishment, the Spirit Hotel is one of Europe's finest spa hotels, with wellness, spa and medical experts who provide the professional background of the mySPIRIT Health Program.  
The mySPIRIT HEALTH SPA provides unique services to its guests:
-    a combination of new and traditional therapies according to the 4 basic elements
-    top quality rest and recovery
-    lifestyle guidance

The unification of the basic elements of earth, water, wind and fire with the fifth element inside us, the soul – this is what gives the location its vigorous atmosphere. Furthermore, you can sense this peculiar atmosphere in every little detail: the works of talented artists, an inner space with a sense of balance, the quality of our services, the special energy of our medicinal waters and treatments, and the kindness of our colleagues - these all contribute to your harmony.  
The awards and recognitions won by the hotel year after year are also indicative of this sense of entirety thanks to which the Spirit Hotel is one of Europe's most prestigious venues.


What is a status assessment

Status assessments pinpoint various risk factors and can often uncover the functional problems of the body when they are yet to produce symptoms. These adverse processes can often be arrested or reversed with lifestyle changes.
The status assessment devices are pieces of equipment which assist medical decisions and facilitate the multi-faceted success of the program. The complete examination provides over 15,000 data which can be stored and thus by repeating the examination, the changes in the body can be tracked.
Status assessments are conducted amongst comfortable circumstances, are painless, yield no pricking of the skin, do not have to be conducted on an empty stomach and cause no physical exertion. The status assessments are also an ideal choice for children.


What happens at the medical consultation

The physician welcoming you will study the answers you provided to the questionnaire and will do their best to uncover Your problems during the discussion regardless of whether they are merely concerns or the cause of actual symptoms.


What happens at the medical examination

The purpose of the medical examination is to gauge the momentary state of health which can serve as a reference both in evaluating the information provided by the status assessment devices and for recommendations on treatments.


How long does the medical examination last

30 minutes


How long does the status assessment last

Two and a half an hours.


What is dietary counseling

The mySPIRIT Health program puts a great deal of emphasis on healthy diets. As certified dietary experts, dieticians assist the participants of the program with individually tailored advice. In light of the data gathered through the status assessment and taking medical recommendations into consideration, during a personal consultation they will compile a diet in accordance with proper dietary guidelines and the guest's health condition which best suits the achievement of the desired goals. By following their practical advice, it becomes easier to achieve the recommended changes in diet.


What is movement therapy counseling

Throughout the mySPIRIT Health program, physical and fitness therapists help all participants to find the form of exercise which best suits the preservation of their health. They compile a personalized exercise regimen which takes any possible existing conditions and the guest's physique into consideration. Their recommendations also suit the results of status assessments, doctors' orders and dietary suggestions. Participants of the program can improve their fitness through a successful exercise regimen rich in a sense of achievement by following their advice.


What is lifestyle counseling

During the mySPIRIT Health program the lifestyle counselor is bound by a non-disclosure agreement to the guest. During the discussion conducted in a safe, informal and supportive atmosphere, under no circumstances will the expert pass any judgment, yet will do their best to point out the key elements in living a successful life. The unbiased outsider expert will help visitors in making decisions which can help them overcome any passing difficulties or emotions. The consultation can help make sense of the way base personality, temperament, momentary mood, life experience, traumas and grievances are manifested in various situations and how they influence one's purity of vision and realistic analysis of situations. This is exceptionally important since our goal is the preservation of health.


Can I join the program even if I have some kind of illness

Yes, it's a good idea to join the program even when suffering from diseases since the mySPIRIT program provides comprehensive information on the body's function which can optimize the treatment of the illness.


Why do I have to complete the questionnaire

The answers provided to the questionnaire allow the physician to consult You while already in the possession of comprehensive knowledge.


What sets this program apart from a health screening

The program's holistic approach is comprehensive and considers fields which are not dealt with during a traditional health screening. Screenings provide no information on bodily functions and disregard the importance of the ties between body and soul.


Will I have to do a blood test

No, you won’t.


Are these painful examinations

Status assessments are conducted amongst comfortable circumstances, are painless, yield no pricking of the skin, do not have to be conducted on an empty stomach and cause no physical exertion. The status assessments are also an ideal choice for children.


What are the benefits of joining the program

- alleviating health complaints arising from a previous way of life,
- improving physical and mental performance,
- making skin healthier and more flexible,
- increasing a sense of health consciousness, providing an increased confidence in lifestyle-related issues,
- providing a more harmonious and balanced general sense of well-being.


Do I have to stay at the hotel in order to take part in the program

Yes, you will officially become a mySPIRIT Health program member by performing the registration program tied to the room reservation.


How is the program conducted

Subsequent to registration, you will complete a detailed questionnaire on your health condition. You may complete the questionnaire online from the comfort of your home or on site with the help of the hotel staff. The answers provided to the questionnaire allow the physician to consult You at a personal meeting while already in the possession of comprehensive knowledge.
 The medical examination is followed by instrument-based status assessments. The completely painless, complex examination yields approximately 15,000 pieces of data on the current condition of the body.
Based upon the results of the examination, instrument-based analysis and personal consultation, the health program's physician will compile the guest's personalized mySPIRIT Health program, which includes the following: - a unique combination of medical and wellness treatments; - dietary, lifestyle and movement therapy advice; - recommended natural dietary supplements and organic superfoods; - mySPIRIT skincare organic cosmetic treatments and products to support healthy skin.
Our experts - dietician, lifestyle counselor, movement therapist and beauty adviser - provide assistance in carrying out the practical advice. The Health program began at our hotel can be easily continued at home with the help of our mySPIRIT application, and the program's physicians and assistants provide personal correspondence to facilitate this process.


How can I download the mySPIRIT application

The application can be downloaded from the AppStore.


How can I reserve an appointment for a status assessment and the treatments

By registering on the website or with the freely available application you can keep track of your findings, status assessment results, treatments and current reservations through your personal profile.
Through this interface you can make direct reservations for hotel rooms, status assessments and numerous other supplementary treatments. Naturally, apart from these options, you can also make reservations through the hotel's mySPIRIT Guest Relation desk.


Do I need my own tablet

No, since as a full member of the program you will receive an iPad for the duration of your hotel stay upon arrival.


Can I only join the program online

Naturally, you can also join the program in person during your hotel stay.


When is the program conducted

The program is not tied to a fixed date and we are continuously at the disposal of our guests throughout the year.


How can I grant a mySPIRIT Health program membership to someone as a gift

The Health program can also be ordered as a gift voucher with the help of our assistants at the hotel's reservation section in person, over the phone or even online through our website.


How should I fill out the questionnaire

You may access the questionnaire in your personal profile subsequent to registration, and after completing the questionnaire you may reserve an appointment for the program. Simply open this file on your computer and complete it at your own tempo. Should you have to interrupt the process due to some unforeseen event, the system will automatically save your completed fields, allowing you to continue at a later date.
Should you wish not to complete the questionnaire, simply close it and move on to making an appointment.
The completed questionnaire greatly helps our team in surveying your health condition, thus we recommend the review and completion of the questions.


Can I interrupt filling out the questionnaire

Yes, the system will automatically save the previously completed sections, allowing you to continue at a later date.


When do I have to pay

50% of the price of the reserved accommodation and mySPIRIT packages (or 75% in the case of stays of more than 5 nights) are to be paid upon the completion of the reservation process. We only accept credit card payments!
Regular guest or other discounts can be validated upon settling the final amount of the bill at the hotel's reception desk.
You may settle your bill on site with both credit card and cash payments.


Why do I have to make an advance payment

Making advance payments are a hotel standard, since the advance allows the hotel to guarantee the reservation.


Why can't I reserve an appointment for all the treatments through my profile page

Some of our treatments, which are based on several thousand year-old traditions and bathing culture or which benefit from the opportunities provided by medical technology, can be performed at the recommendation of a physician, while others can be enjoyed without such limitations. Based on the personal consultation and status assessments, the physician decides which treatments are recommended and which are contraindicated or cannot be applied in the given condition of the guest.


How can I quit the program

You will find an option to quit your membership under the profile menu. When requested, we will delete your membership from our system.


What should I do if I can't pay the advance through net banking services

Please contact your bank.


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